Terms & Conditions

General
  • Our objective is to ensure a relaxing and enjoyable stay for all guests.
  • For any issues or concerns during your stay, please contact the Resort Manager at Reception.

 

Identification & Age
  • All registered guests must present a valid Indian Government-issued ID at check-in.
  • Guests booking and staying must be 21 years of age or older.

 

Child Policy
  • Children below 18 years must be accompanied by at least one adult, preferably a parent or guardian, at all times.
  • Pricing (Day Out / Stay):
    • Children under 5 years: Complimentary
    • Children aged 5–10 years: 60% of the package price
    • Children 10 years and above: Full package price

 

Room & Amenities
  • Rooms are equipped with standard amenities, available only during your reserved check-in and check-
window.
  • All guests must check in before 6 PM. Late check-ins after 6 PM are not permitted.

 

Liability
  • The management is not responsible for any damages, losses, injuries, accidents, theft, fire, flood, or acts of nature occurring within resort premises.

 

Guest Conduct
  • Guests must maintain decorum and respect at all times.
  • Unruly behaviour or misconduct may result in guests being asked to leave without a refund.

 

Adventure Activities
  • Participation in adventure activities involves inherent risks. Guests participate entirely at their own risk.
  • Guests with physical, psychological, or medical limitations should not participate.
  • Individuals under the influence of alcohol are prohibited from participating.
  • Children under 8 years are not permitted to engage in adventure activities.
  • All activities must be conducted under supervision of the adventure crew. Independent attempts are prohibited.
  • Each activity is limited to one attempt per guest.
  • Activities may be delayed or canceled due to weather or technical issues.

 

Swimming / Wave Pool
  • The wave pool operates daily from 4:00 PM to 4:20 PM (minimum 20 guests required).
  • Diving in the swimming pool is strictly prohibited.
  • Children under 10 years must be accompanied by a parent or guardian in the pool at all times.

 

Alcohol Policy
  • Alcohol is permitted only in designated areas.
  • Alcohol is strictly prohibited near the swimming pool, dining hall, reception, game stations, multi-utility hall, and rain dance area.
  • Guests who have consumed alcohol may not use the pool or participate in adventure activities.

 

Food & Beverage
  • Food is served only at scheduled timings.
  • Outside food, beverages, liquor, and soft drinks are strictly prohibited on the premises.
  • Taking food out of the restaurant is not permitted.

 

Music & Noise
  • Music through external speakers is strictly prohibited.
  • Quiet hours are observed from 10 PM to 8 AM.

 

Prohibited Items
  • Drugs, hookah, and all other illicit substances are strictly banned. Legal action will be taken against violators.
  • Pets are not allowed on the premises.

 

Additional Charges
  • Driver/assistant meals are chargeable; rates available at Reception.
  • Services or items outside your package will be charged separately.
  • On-demand campfires for stay guests are available at ₹500, subject to availability.

 

Payment Terms
  • A 50% advance payment of the proforma invoice is required to confirm your reservation.
  • The remaining balance must be paid in full at check-in.

 

Illegal Activity
  • The Odyssey Retreat strictly prohibits all illegal activities on its premises. Management will fully cooperate with law enforcement authorities.

 


 

For queries, contact us at reservations@odysseyretreat.in or call 7065002340. The Odyssey Retreat