General
- Our objective is to ensure a relaxing and enjoyable stay for all guests.
- For any issues or concerns during your stay, please contact the Resort Manager at Reception.
Identification & Age
- All registered guests must present a valid Indian Government-issued ID at check-in.
- Guests booking and staying must be 21 years of age or older.
Child Policy
- Children below 18 years must be accompanied by at least one adult, preferably a parent or guardian, at all times.
- Pricing (Day Out / Stay):
- Children under 5 years: Complimentary
- Children aged 5–10 years: 60% of the package price
- Children 10 years and above: Full package price
Room & Amenities
- Rooms are equipped with standard amenities, available only during your reserved check-in and check- window.
- All guests must check in before 6 PM. Late check-ins after 6 PM are not permitted.
Liability
- The management is not responsible for any damages, losses, injuries, accidents, theft, fire, flood, or acts of nature occurring within resort premises.
Guest Conduct
- Guests must maintain decorum and respect at all times.
- Unruly behaviour or misconduct may result in guests being asked to leave without a refund.
Adventure Activities
- Participation in adventure activities involves inherent risks. Guests participate entirely at their own risk.
- Guests with physical, psychological, or medical limitations should not participate.
- Individuals under the influence of alcohol are prohibited from participating.
- Children under 8 years are not permitted to engage in adventure activities.
- All activities must be conducted under supervision of the adventure crew. Independent attempts are prohibited.
- Each activity is limited to one attempt per guest.
- Activities may be delayed or canceled due to weather or technical issues.
Swimming / Wave Pool
- The wave pool operates daily from 4:00 PM to 4:20 PM (minimum 20 guests required).
- Diving in the swimming pool is strictly prohibited.
- Children under 10 years must be accompanied by a parent or guardian in the pool at all times.
Alcohol Policy
- Alcohol is permitted only in designated areas.
- Alcohol is strictly prohibited near the swimming pool, dining hall, reception, game stations, multi-utility hall, and rain dance area.
- Guests who have consumed alcohol may not use the pool or participate in adventure activities.
Food & Beverage
- Food is served only at scheduled timings.
- Outside food, beverages, liquor, and soft drinks are strictly prohibited on the premises.
- Taking food out of the restaurant is not permitted.
Music & Noise
- Music through external speakers is strictly prohibited.
- Quiet hours are observed from 10 PM to 8 AM.
Prohibited Items
- Drugs, hookah, and all other illicit substances are strictly banned. Legal action will be taken against violators.
- Pets are not allowed on the premises.
Additional Charges
- Driver/assistant meals are chargeable; rates available at Reception.
- Services or items outside your package will be charged separately.
- On-demand campfires for stay guests are available at ₹500, subject to availability.
Payment Terms
- A 50% advance payment of the proforma invoice is required to confirm your reservation.
- The remaining balance must be paid in full at check-in.
Illegal Activity
- The Odyssey Retreat strictly prohibits all illegal activities on its premises. Management will fully cooperate with law enforcement authorities.
For queries, contact us at reservations@odysseyretreat.in or call 7065002340. The Odyssey Retreat